Creative StoryHub

Terms and conditions

Creative Story Hub – AKMEDIA DESARROLLO DE CONTENIDOS S.A. DE C.V.
Last updated: September 15, 2025

Welcome to Creative Story Hub, the digital platform of AKMEDIA where creativity, strategy, and results converge. By accessing and using our services, you agree to these Terms and all applicable policies.

SCOPE OF ACCEPTANCE

These Terms govern your relationship with AKMEDIA across all service modalities, including but not limited to web consultations, service contracts, digital product downloads, and participation in training programs.

COMPANY INFORMATION

Corporate Name: AKMEDIA DESARROLLO DE CONTENIDOS S.A. DE C.V.
Address: CALLE RÍO GUADIANA NO.23, 2nd Floor, COL. RENACIMIENTO, ALCALDÍA CUAUHTÉMOC, C.P. 06500, MEXICO CITY, CDMX
Email: cotizacion@creativestoryhub.com
Website: creativestoryhub.com
Activity: Digital content development, marketing strategies, and creative consulting

SERVICE PORTFOLIO

DIGITAL CONTENT DEVELOPMENT

  • Specialized writing for websites, blogs, and social media
  • Creation of guides, ebooks, and downloadable material
  • Development of scripts for videos and podcasts
  • Advertising and commercial copywriting
  • SEO-optimized content for search engines

DIGITAL MARKETING STRATEGIES

  • Comprehensive digital campaign planning
  • Content strategies for multiple platforms
  • Content marketing consulting
  • Competitor analysis and positioning
  • Development of buyer personas and customer journeys

EDUCATION AND TRAINING

  • Online courses on content marketing
  • Specialized storytelling workshops
  • Exclusive webinars on digital trends
  • Personalized mentoring for entrepreneurs
  • Certifications in marketing tools

DIGITAL TOOLS AND RESOURCES

  • Professional downloadable templates
  • Customizable content calendars
  • Implementation checklists and guides
  • Access to premium resource libraries

USER REQUIREMENTS

Legal Capacity

  • Must be 18+ years old or have parental/guardian authorization
  • Must have legal capacity to contract under Mexican law

Accurate Information

  • Provide complete and accurate data
  • Keep information updated
  • Promptly notify of relevant changes

Legal Compliance

  • Use services in accordance with Mexican law
  • Respect intellectual property rights
  • Do not engage in fraudulent or illegal activities

PRICING AND PAYMENT STRUCTURE

Currency and Terms

  • All prices are in Mexican Pesos (MXN)

Accepted Payment Methods

  • Credit and debit cards (Visa, Mastercard)

INTELLECTUAL PROPERTY AND LICENSES

AKMEDIA Rights
All our methods, templates, courses, original content, brand, logos, and educational materials are the exclusive property of AKMEDIA and protected by Mexican intellectual property law.

Licenses Granted to Clients

  • Custom Projects: Full commercial use license of content developed specifically for the client, including rights to modify and distribute.
  • Digital Products: Use license according to the product’s specific terms:
    • Commercial use (when specified)
    • Personal or internal business use
    • Modification rights (for selected products)
    • Redistribution restrictions

Prohibited Uses

  • Resale or distribution of products without express authorization
  • Reverse engineering of proprietary tools or software
  • Copying or plagiarism of methodologies and content
  • Use of the AKMEDIA brand without written license
  • Removal or modification of authorship credits in digital products

USAGE LIMITATIONS AND RESTRICTIONS

Prohibited Activities:

  • Illegal activities under Mexican law
  • Fraud, spam, phishing, or deceptive schemes
  • Violation of third-party intellectual property rights
  • Attacks or intentional damage to our systems
  • Misuse of information to harm AKMEDIA

Service Suspension:
We may suspend services due to breach of terms, security issues, non-payment, or misuse of resources. Prior notice will be provided whenever possible.

CUSTOMER SERVICE AND COMMUNICATION

Service Hours

  • Monday to Friday: 9:00 a.m. – 6:00 p.m. (Central Mexico Time)
  • Weekends: Critical emergencies only

Primary Contact Channels

  • Main email: cotizacion@creativestoryhub.com
  • Web form: creativestoryhub.com/contacto

Required Information for Efficient Support

  • Service identifier
  • Detailed description of the issue or inquiry
  • Screenshots when applicable
  • Updated contact details

LIMITATION OF LIABILITY

AKMEDIA is responsible for delivering services as agreed and for the technical quality of developed products.

We are not responsible for:

  • User technical problems (connectivity, hardware)
  • Specific commercial results (sales, SEO ranking)
  • Functionality of third-party platforms
  • Force majeure circumstances

MODIFICATIONS TO TERMS

Right to Modify
AKMEDIA reserves the right to amend these Terms to:

  • Adapt to changes in Mexican law
  • Improve user and company protection
  • Add new services or modalities
  • Update security and privacy policies

Acceptance of Changes

  • Continued use: Constitutes automatic acceptance
  • Right of withdrawal: Users may cancel services without penalty
  • Active services: Previous Terms remain in force until expiration
  • New contracts: Subject to updated Terms

APPLICABLE LAW AND JURISDICTION

Applicable Legal Framework
These Terms are governed exclusively by:

  • Political Constitution of the United Mexican States
  • Federal Civil Code and Commercial Code
  • Federal Consumer Protection Law
  • Federal Copyright Law
  • Applicable Mexican tax and commercial legislation

Jurisdiction and Competence
For disputes arising from these Terms, jurisdiction is submitted to the competent courts of Mexico City.

FINAL PROVISIONS

Severability
If any provision is declared invalid, the remainder will remain in effect. The invalid provision shall be replaced with a valid one that preserves the original intent.

Official Language
In case of translations, the Spanish version shall prevail over any other version or interpretation.

Legal Contact
For inquiries regarding these Terms:
Email: cotizacion@creativestoryhub.com
Address: CALLE RÍO GUADIANA NO.23, 2nd Floor, COL. RENACIMIENTO, ALCALDÍA CUAUHTÉMOC, C.P. 06500, MEXICO CITY, CDMX

AKMEDIA DESARROLLO DE CONTENIDOS S.A. DE C.V.
Building stories that transform businesses
Effective date: September 18, 2025

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